Mercedes-Benz · W240 · 2002-2013

W240 Recall Database

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57 complaints filed with the National Highway Traffic Safety Administration for the W240 across model years 2002–2003. Federal public records, updated weekly.

ELECTRICAL SYSTEM13 reports
FUEL SYSTEM10 reports
GASOLINE9 reports
ENGINE AND ENGINE COOLING8 reports
POWER TRAIN8 reports
AIR BAGS5 reports
SERVICE BRAKES5 reports
HYDRAULIC5 reports
2002 · ELECTRICAL SYSTEM
I PURCHASED MY CAR ABOUT TWO YEARS AGO . I HAVE BEEN HAVING PROBLEMS WITH THE ELECTRICAL SYSTEM . I HAD SERVICE DONE ON THE CAR AND I HAVE HAD MANY PROBLEMS WITH THE SENSORS. THE LIGHTS KEEP SHORTING OUT . I REPLACE THE BULBS AND IT SHORTS OUT AGAIN . ALSO BRAKE SENSORS KEEP WEARING OUT CAUSING THE BRAKE SENSOR TO KEEP COMING ON . NOW I AM HAVING PROBLEMS WITH THE OIL LEVEL SENSOR IT IS SAYING REDUCE OIL LEVEL I HAD THIS DONE AND NO CHANGE . THINKING IT MAY NEED THE OIL CHANGED I TOOK IT IN. SAME NO CHANGE OIL WAS CHANGED AND REDUCE THE OIL LEVEL AS THE CAR STATED AND THERE WAS NO CHANGE
2002 · ELECTRICAL SYSTEM
CAR SAFETY ISSUE CAR SUDDENLY ACCELERATES CUSTOMER STATES THAT HIS CAR WAS INVOLVED IN TWO ACCIDENTS DUE TO THIS PROBLEM**NAR**CC THE CONSUMER STATED THE VEHICLE HAS BEEN IN FOR REPAIRS REGARDING THE ELECTRICAL SYSTEM. *JB THE CONSUMER STATED THAT HE HOPED THE CAR WAS TAKEN OUT OF SERVICE OR SOLD TO ANYONE THAT WAS NOT INFORMED OF PREVIOUS PROBLEMS WITH SUDDEN ACCELERATION. THE CONSUMER PROVIDED A LETTER FROM THE ATTORNEY OF THE MANUFACTURER STATING THAT THE CLIENT POSITION ON THE MATTER STANDS AND WILL NOT BE RESPONDING TO ANY FURTHER CORRESPONDENCE. *TR
2002 · ENGINE AND ENGINE COOLING
ENGINE QUIT WHILE DRIVING ALONG ON INDEPENDENCE PKWY AND REFUSED TO START FOR SEVERAL MINUTES. FINALLY THE ENGINE RESTARTED AND THEN QUIT AGAIN WHILE TRYING TO DRIVE THE CAR TO THE DEALERSHIP. HAD THE CAR TOWED TO THE DEALERSHIP. I WAS INFORMED LATER THAT THE 'CRANK SENSOR' HAD STOPPED FUNCTIONING AND NEEDED TO BE REPLACED AT AN APPROXIMATE COST OF $440. I RESEARCHED THIS ISSUE ON THE INTERNET AND DETERMINED THAT THIS ISSUE IS NOT UNCOMMON AND OTHER DRIVERS HAD EXPERIENCED THE SAME PROBLEM. HAD THIS HAPPENED ON A HIGHWAY AT HIGHWAY SPEEDS THIS COULD HAVE RESULTED IN A SERIOUS CRASH. GIVEN
2002 · POWER TRAIN
1. FAILURE OCCURRED WITHOUT WARNING. 2. TRANSMISSIONS WOULD NOT SHIFT OUT OF FIRST GEAR. MY FAMILY (4 MONTH BABY AND WIFE) WERE LEFT STRANDED ON THE ROADWAY. 3. MERCEDES-BENZ CANNOT CORRECTLY FIX THE PROBLEM. UNKNOWN CAUSE. VEHICLE HAS BEEN IN SHOP FOR 2 WEEKS WITHOUT A SOLUTION IN SIGHT. *NM
2002 · EXTERIOR LIGHTING
DT: THE CONTACT STATED THE BRAKE LIGHTS WERE NOT WORKING. THIS STARTED ON JANUARY 15, 2005. THE VEHICLE HAS BEEN TO THE DEALERSHIP TWICE FOR BRAKE PROBLEM. THEY CLEANED THE CONTACTS ON THE BRAKE LIGHTS AND CHECKED ALL OF THE CONNECTORS. ALSO, THEY REPLACED THE COMPUTER. THE PROBLEM PERSISTED INTERMITTENTLY. MERCEDES TOLD THE CONTACT TO GO TO THE DEALERSHIP, AND THE DEALERSHIP STATED THAT AT THIS POINT MERCEDES HAS TO DECIDE WHAT TO DO WITH THE VEHICLE. *AK
2002 · VISIBILITY
2002 MERCEDES WINDSHIELD WIPERS FAILED.***NO ANSWER REQUIRED***. *MR THE LINKAGE ARM THAT CONNECTS TO THE TWO WIPER BLADES BROKE WHILE DRIVING DURING THE RAINSTORM. *NM
2002 · ELECTRICAL SYSTEM
PURCHASED THE USED 2002 USED VEHICLE IN MARCH 2005. BY APRIL 2005, THE ELECTRICAL COMPONENTS/HARNESS THAT CONNECTS THE SRS, TELE-AID AND OTHER COMPUTERIZED COMPONENTS STARTED DRAINING THE BATTERY WHCIH CAUSES A SLOW STALL BEFORE AN IMMEDIATE STOPPAGE ON THE HIGHWAY. MERCEDES BENZ MECHANICS HAVE DISCONNECTED THE SRS (AIRBAGS), TELE-AID AND MOST OF THE INSTRUMENT CLUSTER TO NO AVAIL, WHICH IS CAUSING ADDITIONAL HAZARDOUS AND SAFETY ISSUES. I HAVE VISITED 4 MERCEDES BENZ SERVICE CENTERS IN NY, NJ, PA AND VA FOR A TOTAL OF 8 TIMES AND NO ONE HAS ABLE TO PROVIDE AN ADEQUATE DIAGNOSIS TO FIX THE P
2002 · ELECTRICAL SYSTEM
(1) EVENTS LEADING UP TO FAILURE ARE UNKNOWN. THE CAR IS BRAND NEW AND HAS ABOUT 25,000 MILES. THE DAY OF THE ACCIDENT WAS STARTING TO RAIN. (2) ON THE HIGHWAY, A BAS AND ESP MALFUNCTION ERROR OCCURRED. THE CAR THEN 10 SECS LATER SPUNG OUT OF CONTROL CAUSING THE CAR TO HIT THE GAURD RAIL ON THE SIDE OF THE ROAD IN THE REAR, FACING ONCOMING TRAFFIC. (3) CURRENTLY, THE CAR IS WORKING. NO MALFUNTION ERRORS ARE OCCURRING. THE CAUSE OF THE PROBLEM IS STILL UNKNOWN. NO PARTS WERE REPAIRED OR REPLACED THAT DEAL WITH THE BAS AND ESP SYSTEM IN THE CAR. *JB
2002 · ENGINE AND ENGINE COOLING
PROBLEMS WITH ENGINE SURGING AND STALLING. *MR THE VEHICLE EXPERIENCED VAPOR LOCK. THE FUEL IN THE FUEL LINES TO THE ENGINE VAPORIZED DUE TO HIGH TEMPERATURES. THIS CAUSED THE VEHICLE TO STALL AND OR SURGE. MERCEDES CLAIMED THAT THE FUEL IN MINNESOTA WAS THE CAUSE OF THIS CONDITION. THE VEHICLE WOULD SUDDENLY DIE, INTERMITTENTLY RESTART AND STALL AGAIN. ACCIDENTS HAD ALMOST BEEN CAUSED BY THIS PROBLEM. THE DEALER COULD NOT DETERMINE THE PROBLEM. THE CHECK ENGINE LIGHT HAD ILLUMINATED. ANOTHER SERVICE DEALER FOUND A CODE FOR MISFIRE BUT COULD NOT IDENTIFY. THE STEPPER MOTOR LINKAG
2002 · AIR BAGS
DRIVER'S AIRBAG DID NOT DEPLOY - FRONT END COLLISION AT A SPEED OF BETWEEN 40 AND 45 MILES PER HOUR. CAR HAS BEEN DETERMINED TO BE TOTALLED.
2002 · AIR BAGS
CONSUMER WAS INVOLVED ON SIDE COLLISION AND NONE OF THE SIDE AIR BAGS DEPLOYED. DEALER WAS CONTACTED AND HAS NO INFORMATION OF WHY THE AIR BAGS DID NOT DEPLOYED. TS
2002 · POWER TRAIN
TRANSMISSION SHIFTS FROM FIRST GEAR TO SECOND GEAR LATE AT TIMES. DEALER WAS UNABLE TO DUPLICATE THE PROBLEM. *AK
Source: NHTSA consumer complaint database · synced 2026-09-21